The conventional path never really seemed to stick with Monica, leaving high school she thought she 'had' to go to uni and ended up choosing something she wasn't all that passionate about. After dropping out, she dabbled in a classic early 20s career, a mix of hospitality and retail, landing a job at Mecca. From there she kept looking for what that 'path' was, studying again only to find herself in a customer service role at Zip Co. Before she knew it, she had found the role, the function and the company.
Resources mentioned:
Scaling People, Claire Highs Johnson
Rosalyn Santa Elena, RevOps influencer
RecOps Impact Newsletter, Jeff Ignacio
Pavillion University